USA800 Contact Center Outsourcing Company

Award Winning Call Center Services
USA800 delivers results.

USA800 is an award winning call center BPO recognized for high job growth in the US, quality service, and technological innovation. TMC's CUSTOMER Magazine has recognized USA800 as a Top 50 Inbound call center for over 20 years! By delivering consistent results to our partner programs and eliciting customer loyalty on every customer contact, USA800 has achieved double-digit organic growth each and every year.

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100% US Based
Call Center Outsourcing Solutions

Right shore with USA800 and watch
your ROI skyrocket.

USA800 can deliver US based quality, ingenuity, and service to its partners while delivering “off-shore” value. How? Through innovative staffing strategies, streamlined operations, and technological innovations, USA800 delivers surprisingly affordable call center outsourcing solutions while delivering US based service and quality.

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Looking to take your
results to the next level?

Partner with USA800, our employee-owners
build brand excitement with your customers.

USA800 front line agents are owners and recognize that each customer contact is an opportunity to grow our partners’ business. Ownership is the cornerstone of our ability to deliver on “Making Every Contact Count”. It drives the attitude, desire, and commitment of our agents to deliver a “delightful” experience on every contact.

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Rethink Outsourcing

Choose a flexible, multi-channel provider
you can grow with, USA800.

Growth happens when you keep the customers you’ve got and reach the ones you don’t. Today’s modern customers expect to be able to reach out to your business in their preferred communication channel – Voice, Chat, E-Mail, Text, Social. USA800’s customized multi-channel call center outsourcing can help you convert and keep new business relationships, and drive top performance within your industry. Find out how USA800 can deliver the right solutions for your business needs.

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Our valued partners range from the Fortune 500, to high growth companies, to Government Agencies. Our commitment to our partners' success is our number one priority.

USA800 Call Center Clients


Employee Owned Call Center


Visit our call center resource library to learn more about USA800, the industry, and most importantly, how you can improve your customer experience.



Whether you are currently partnering with a service provider, or managing contacts in-house, leverage our ROI tool to easily calculate potential benefits of partnering with USA800.


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Call Center Insights

Use Your Customer Service to Stand Out From the Competition During Holiday Shopping Season

Almost every business will get an influx of customer activity during the holiday season. This isn’t just limited to the purchasing of your products or services – this is also concerning customers that are trying to get in touch with you. Providing quality customer service for your business will help to set you apart from […]

Non-Profits Can’t Afford to Ignore Customer Service

Most businesses put a lot of emphasis on their customer service for one important reason – their business depends on the customer to make a profit. However, what about non-profit businesses? Actually, good customer service is quite important for them as well. A for-profit business deals directly with its customers via customer service. However, non-profit […]

Take a Look at the Results of the Social Consumer Study to Better Serve Your Customers

At this point in time, social media strategy for businesses is vital to the survival and growth of pretty much every company, regardless of its size. One way to improve your social media strategy in order to better serve your customers is to keep up with current social media data, such as the results of […]

Having a Social Media Presence Allows You to Address Customer Concerns in a Timely and Public Way

Having a phone number for customer service isn’t good enough anymore. Many customers no longer call in to complain. Instead, they will take to social media in order to vent their frustrations. This is why you should have a call center in the United States such as USA800 that will monitor your social media. Having […]