USA800 Contact Center Outsourcing Company
Our Strength Lies With Our Owners


USA800 has doubled its size over the last year and now employs over 1,900 employee-owners in the Kansas City metro area - growth that comes from new contracts and existing partner expansion.

USA800, Inc. plans to expand its operations into Wichita Falls, TX by October 1, 2016. The expansion is adding 460 workstations to USA800’s Contact Center infrastructure.  

The company plans to serve customers from the new facility by November 1, 2016 and hire 200+ additional employees within 30 days

USA800, Inc. is the largest 100% employee owned contact center in the United States, which translates into lower call center agent turnover rates, higher job satisfaction and, consequently, greater output for our client partners. For the past 10 years, USA800 has been named as one of the Top 50 Inbound Call Centers by Customer Interaction Magazine.

Our five Midwest call centers together are comprised of 1,000+ multi-media workstations. While our 35+ year heritage is in the direct response and inbound sales business, many of our large clients have expanded their services with USA800 to handle their customer care and technical support functions – making us a full-service provider.

Each day we process tens of thousands of contacts from our four centers, serving a cross-section of industries including: Catalog/Retail, Government, Healthcare, Insurance, Education, Utilities, Not-for-Profit, and Consumer Products. For more specific client references and case studies of the work we have done within each of these markets please refer to the “Solutions” menu at the top of the page and "Testimonials" under "About Us".



Our valued partner’s range from the Fortune 500, to high growth companies, to Government Agencies. Our commitment to our partner’s success is our number one priority.

USA800 Call Center Clients


Employee Owned Call Center


Visit our call center resource library to learn more about USA800, the industry, and most importantly, how you can improve your customer experience.