Partners in the field of education know USA800 as a leader in providing call center services. In the education marketplace, we have vast experience with both the profit and not for profit education sectors:
For Profit (Vocational, Technical Schools)
- Lead generation and qualifications with warm transfers
- Appointment setting
- Outbound lead warm up programs
- Technical and student support
- Live chat support
Not for Profit (Universities)
- Inbound customer care
- Donor care and fundraising
- Technical and student support desk
Our education call center work provides:
- Flexibility to handle peak call volumes and customize programs to serve unique needs of education call center partners
- Outstanding results by managing with a performance-based focus on key metrics
- Improved customer experience provided through technology integration
READ case studies about education call center success
As an education call center partner with USA800, you can expect to:
- Experience greater lead generation and higher conversion rates
- Achieve lower costs through greater efficiencies derived from superior training and advanced technologies provided to our customer advocates
- Rely on USA800 to ramp up quickly to handle seasonal or promotional call fluctuations
- Have access to vast reporting capabilities specifically designed for education and university call centers
- Access to multi-channel accessibility: phone, e-mail, IVR, web and live chat