USA800 Contact Center Outsourcing Company
Higher Service For Institutions Of Higher Learning

EDUCATION

Partners in the field of education know USA800 as a leader in providing call center services. In the education marketplace, we have vast experience with both the profit and not for profit education sectors:

For Profit (Vocational, Technical Schools)

  • Lead generation and qualifications with warm transfers
  • Appointment setting
  • Outbound lead warm up programs
  • Technical and student support
  • Live chat support

Not for Profit (Universities)

  • Inbound customer care
  • Donor care and fundraising
  • Technical and student support desk 

Our education call center work provides:

  • Flexibility to handle peak call volumes and customize programs to serve unique needs of education call center partners
  • Outstanding results by managing with a performance-based focus on key metrics
  • Improved customer experience provided through technology integration


READ case studies about education call center success

As an education call center partner with USA800, you can expect to:

  • Experience greater lead generation and higher conversion rates
  • Achieve lower costs through greater efficiencies derived from superior training and advanced technologies provided to our customer advocates
  • Rely on USA800 to ramp up quickly to handle seasonal or promotional call fluctuations
  • Have access to vast reporting capabilities specifically designed for education and university call centers
  • Access to multi-channel accessibility: phone, e-mail, IVR, web and live chat

 

Education Call Center

REQUEST INFORMATION

   
   



"Lincoln Educational Services relies on USA800 to manage all consumer contacts to our direct marketing program.  They are able to quickly implement the numerous changes we make in our program and manage a complex back end lead and reporting system.  The ability of USA800 agents to provide detailed information to our callers and deliver high conversion rates made our decision to renew our original contract very easy."

Director of Marketing
Lincoln Educational Services


        Calculate the potential return on investment one may
        expect by partnering with USA800 to have us handle
          your customer inquiries and/or sales interactions.

OUR CLIENTS

Our valued partner’s range from the Fortune 500, to high growth companies, to Government Agencies. Our commitment to our partner’s success is our number one priority.

USA800 Call Center Clients

EMPLOYEE OWNERSHIP

RESOURCES

Visit our resource library to learn more about USA800, the industry, and most importantly, how you can improve your customer experience.


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