USA800 Contact Center Outsourcing Company
Protecting Your Customer Relationships

Insurance Call Center Outsourcing

In the highly competitive insurance industry, every contact counts. In our insurance call center environments, our customer advocates deliver exceptional customer service, whether it's claims support, answering policyholder questions, setting appointments for agents or promoting new insurance products. Our insurance call center work provides:

  • Recruiting, hiring and training the best customer advocates to succeed in insurance call centers
  • Flexibility with our ability to meet unique call volume fluctuations
  • Compliance with state regulations including licensing if required
READ case studies about insurance call center success

As an insurance call center partner with USA800, you can expect to:

  • Experience service that delivers an ROI through a holistic approach to driving down cost per call and focusing on each contact as an opportunity to elicit increased producer loyalty
  • Rely on USA800 to ramp up quickly to handle seasonal call fluctuations
  • Achieve a lower cost per transaction by providing technologically advanced system integration and customer advocate support tools
  • Trust USA800 to treat sensitive customer information as strictly confidential
  • Receive support and responsiveness when the program calls for flexibility or customization to deliver and exceed expectations
  • Capitalize on multi-channel accessibility: phone, e-mail, IVR, web and live chat
Insurance Call Center Outsourcing Solutions


"USA800 takes our business seriously. They understand the regulations we have to follow and ensure their agents are following these regulations.”

Chief Marketing Officer
People's Health

        Calculate the potential return on investment one may
        expect by partnering with USA800 to have us handle
          your customer inquiries and/or sales interactions.


Our valued partner’s range from the Fortune 500, to high growth companies, to Government Agencies. Our commitment to our partner’s success is our number one priority.

USA800 Call Center Clients


Employee Owned Call Center


Visit our call center resource library to learn more about USA800, the industry, and most importantly, how you can improve your customer experience.