Inbound Sales Solutions
More than call center outsourcing
— a ready-made inside sales force
As an industry leader in sales solutions, USA800’s work is focused on improving conversions, average order value, and revenue per minute through proven best practices.
Even in a customer care or technical services environment, we capitalize on opportunities to upsell or cross-sell our partners’ products and services.USA800 leverages its sales experience and acumen with many other programs including: lead generation and qualification, lead warm up transfer programs, appointment setting, reservations, and continuity save programs.
Skilled inbound sales professionals
Customer acquisition professionals don’t arrive at USA800 by accident. The best candidates are recruited and screened with an aptitude for sales and then trained to handle virtually any type of inbound hard- or soft-sell call. Whether we’re processing e-commerce orders, selling communication services, or taking credit card applications, we continuously work to improve our performance-based culture. You won’t find a script-driven, order-taking call center at USA800. We embrace the natural dialogue and relationship skills necessary to turn every contact opportunity into a sale.
Optimizing Sales Performance in a Contact Center Environment
This white paper provides insight into how the contact center, when properly optimized, can exceed sales while delivering an exceptional customer experience.
Inbound Sales Case Study
Living with a product that naturally sells more during certain times of year can be like living with the proverbial blessing and curse. Sure, the sales numbers look good, but it leaves you wondering if there’s something you’re missing. Consider outsourcing your sales function with USA800.
“Sales experience, tailored training, and quality are keys to our growth in the seasonal consumer products market. We recently extended our agreement with USA800 to provide both sales and customer service support. The primary reason to outsource to USA800 was that it allowed my staff to continue to focus on growing and improving our business while USA800 maintained the high service levels our customers expect.”
Vice President of Customer Service
Seasonal Products Brand