Start your career at USA800 where our employees are valued
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USA800 has experienced exponential growth in revenue and company value. As a customer advocate, you will primarily respond to inbound calls/chats/e-mails in the areas of sales, customer service, or technical support for our clients. We call our call center agents “Customer Advocates” because your role is to support and promote our partners’ brands to their customers.

Current Job Openings

Employee Compensation

  • Competitive Hourly Rate
  • Select incentive opportunities
  • 401K
  • Health Insurance
  • Dental, Life, and Vision Insurance
  • Paid Sick and Holiday Time
  • Career Path and Growth Opportunities

Beyond compensation, our core values of passion for our partners, inclusive work environment and our servant leadership approach makes USA800 a dynamic place to work where you can develop your skills, enjoy the work environment, and be part of a team with a passion to serve customers and build our Company.

 

“Making Every Contact Count” – On EVERY call or contact, our CA’s are committed to ensuring that the caller feels “awesome” about their interaction with us and with our partner. We execute an awesome customer experience on EVERY call by:

  • Developing a connection with the caller
  • Efficiently handling the call
  • Using pleasantries
  • Effective listening skills
  • Pleasant and sincere voice tone
  • People Skills
  • Friendly, pleasant, customer first attitude
  • Awesome communication skills
  • Ability to think on your feet
  • Ability to build connections/relationships
  • Skills and experience with computer platforms and software, decent typing skills
  • Treat customers with respect and care
  • Be friendly, courteous and helpful
  • Follow the training you are provided and use your available resources
  • Act like an owner and think like a customer
  • Be dependable and on time
  • Give your best effort, 100% of the time

Testimonial

“As an employee of USA800, I feel a personal responsibility to provide excellent service on EVERY call. I know if I do my job my personal stake in the company will continue to grow. I feel like a valuable member of the USA800 team and my teammates care about me.”

Peggy West
Customer Advocate

Insurance Benefits

We offer Medical Benefits, Dental Benefits, Vision Benefits, Group Life Insurance and Health Savings Accounts. View our Benefits document to learn more.
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Testimonial

“I love my job and I love being a part of the USA800 family. The culture of Act Like an Owner, Think Like a Customer gives me a new perception of my job as a CA and I take personal responsibility for each and every call. I know that I can make a difference for myself and fellow teammates.”

Linda Griffin
Customer Advocate