Contact Center Case Studies
A successful track record built on performance

We don’t hit the ball out of the park every time (although our “batting average” would assure our spot on any all-star team). Our partners have enjoyed considerable success through our committed employees, best in class processes, and innovative technologies. Our case studies below provide how we employ our best practices to deliver world class results.

Whether you’re looking for a specific call center service or capability, or to read about our call center success in a particular market, you’ve found the right place.

Feel free to click on a case study below.

Client Testimonial

“Utilizing USA800 as our partner call center allows us to handle our catalog call volume effectively and decreases our need to hire internally for our highly seasonal business. The partnership has helped us maintain our staffing budget and provides us with a flexible infrastructure for our year-round business. The service USA800 provides for us is seamless to our customers.”

Director, Customer Contact Center
Online Retailer